Privacy policy

Privacy Policy

Effective Date: 02/06/2026

AEI Photo respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services, website, and messaging communications.

1. Information We Collect
We may collect personal information including:

Name
Email address
Phone number
Mailing address
Order and transaction information
Photos and gallery access information
Communication preferences
We collect information when you place an order, contact us, sign up for notifications, or interact with our website or messaging services.

2. How We Use Your Information
We use your information to:

Provide photography and ordering services
Deliver galleries and products
Send order updates and reminders
Provide customer support
Improve our services
Send optional promotional messages (with consent)
We do not sell personal information to third parties.

3. SMS and Email Communications

We collect mobile phone numbers only when users voluntarily provide them and explicitly consent to receive SMS messages from AEI Photo.

Mobile numbers are used solely to send marketing messages (such as ordering opportunities, deadlines, promotions and discounts), only if consented to by the user.

We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our services and only under binding agreements that ensure confidentiality.

Under no circumstances will mobile data be shared or sold for advertising or promotional use.

Users may opt out of SMS messages at any time by replying STOP.

Users may request assistance by replying HELP.

Message and data rates may apply. Message frequency varies.

Mobile data

By providing your mobile number, you agree to receive text messages from AEI Photo regarding photo availability, deadlines, and account notifications. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. 

You can opt out at any time:

SMS: Reply STOP to unsubscribe
Email: Click the unsubscribe link
Or contact us at: aei1@live.com
We use trusted service providers (such as messaging and hosting platforms) to deliver communications. These providers are only allowed to use your data to provide services on our behalf.

4. Data Sharing
We share information only when necessary to:

Process orders and payments
Deliver digital services
Operate our platform
Comply with legal obligations
All partners are required to protect your data.

5. Data Security
We use reasonable technical and organizational safeguards to protect your information. No system is 100% secure, but we take privacy seriously and continuously improve protections.

6. Data Retention
We retain information only as long as needed to provide services, fulfill legal obligations, and resolve disputes.

7. Your Rights
You may request to:

Access your personal data
Correct inaccurate information
Delete your information (where legally permitted)
Withdraw consent to marketing
Contact us at: aei1@live.com

8. Cookies & Analytics
We may use cookies and analytics tools to improve website performance and user experience. You can disable cookies in your browser settings.

9. Children’s Privacy
Our services are provided through schools and organizations. We collect information only as necessary to deliver photography services and do not knowingly collect personal data directly from children without authorization from a parent or institution.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a new effective date.

11. Contact Information
If you have privacy questions, contact:

AEI Photo
aei1@live.com
+1 (208) 736-1919